TERMS & CONDITIONS

Sigrid Stöckl’s general terms and conditions of business are standardised contract terms. They are valid and apply to your shopping in our online shop. The terms and conditions of business set out below shall apply to all orders placed by a customer/consumer with Sigrid Stöckl’s webshop. The language of the contract is english.

 

  1. Information about the owner

    Sigrid Stöckl is a sole trader (small entrepreneur) under Austrian law with its business address at Reindlstraße 6, 4040 Linz, Austria; VAT No ATU700577724.

  2.  

  3. Scope of application

    The following terms and conditions are applicable to all sales contracts concerning goods (bags, wallets, limited editions and other fashion products) concluded between Sigrid Stöckl (as seller) and you via its webshop at www.sigridstoeckl.com, as amended at the time an order is placed.
    If you place an order, you accept the following terms and conditions.

  4.  

  5. Language of the contract

    The contract is concluded in English. All other information and customer services are provided in English, complaints are handled in English or – if requested by the customer – German.

  6.  

  7. Conclusion of a contract

    Your order constitutes a binding offer for the conclusion of a sales contract concerning the product ordered. You may place an order only if you provide complete personal information. You will receive an electronic order confirmation for every online order placed via the webshop. A sales contract is deemed concluded upon Sigrid Stöckl expressly accepting an order or the product ordered being shipped to you.

  8.  

  9. Consumer’s right to cancel distance contracts

    If you are a consumer as defined in the Austrian Consumer Protection Act and a contract has been concluded using exclusively one or more means of distance communication, such as telephone, letter, email, order form or webshop form, you may cancel your contract or contractual acceptance without giving any reason within fourteen days, beginning on the day you receive your product. You are deemed to have cancelled your contract in due time if you electronically or otherwise send your cancellation notice on the last day of the above fourteen-day period. If you cancel your contract, you must return the product received in its original packaging and without any signs of use. If you have used the product, you must pay Sigrid Stöckl reasonable compensation, including compensation for a loss of the product’s fair market value resulting from such use; mere acceptance of the product shall not constitute a loss of value. You are expressly required to bear all costs and shipping charges incurred in returning the product. Sigrid Stöckl concurrently undertakes to refund your payment to you.

  10.  

  11. Prices

    Unless expressly provided otherwise, all prices are inclusive of VAT but exclude postage, shipping charges, customs duties, turnover tax on imports, service charges, etc. Shipping charges are based on the weight of the shipment. Sigrid Stöckl reserves the right to change prices prior to an order. Type or electronic transmission errors excepted.

  12.  

  13. Terms and conditions of delivery

    If a sales contract has been finished, Sigrid Stöckl will fulfill an order without undue delay and in any case within thirty days. This delivery period may be exceeded in particular cases if timely fulfillment of an order is prevented by special reasons (e.g. if a product must be procured abroad). Goods are delivered ex warehouse to your delivery address using customary modes of dispatch (post, delivery services, etc.) Any risk and coincidence will pass to you once the product ordered is handed over to the delivery company. Express deliveries must be expressly agreed and you will have to pay for any extra cost.

  14.  

  15. Payment, maturity and default

    Invoices are payable immediately upon receipt without any deduction of cash discounts. You will have to bear all reminder charges, collection charges and any other costs incurred for legal services if you are culpably in default of payment. Please note that you will have to pay reminder charges of EUR 18.00 per reminder. Sigrid Stöckl charges EUR 100.00 plus VAT for any reminders sent by lawyer.

  16.  

  17. Retention of title

    Sigrid Stöckl will retain title to the goods pending full payment.

  18.  

  19. Warranty, damages

    If the product delivered is faulty, the general warranty regulations apply. You must return a faulty product without delay to the following address: Sigrid Stöckl, Reindlstraße 6, 4040 Linz. Sigrid Stöckl may repair or replace such product. If the product cannot be repaired or replaced, if such repair or replacement would involve disproportionate efforts for Sigrid Stöckl or if Sigrid Stöckl cannot comply with such a request at all or within a reasonable period, you may claim a price reduction or cancel the contract in whole. If a product has minor defects, you may not cancel the contract in whole. You must assert any damage caused in transit directly against the delivery company. You may claim damages from Sigrid Stöckl, including, without limitation, consequential damage, other indirect damage and losses or lost profit from faulty deliveries, non-deliveries or late deliveries, except for personal injuries, only if such damage was caused by gross negligence or intent.

  20.  

  21. Privacy policy

    According to privacy policy regulations, Sigrid Stöckl, in performing your contract, will store your name, occupation (industry), address, phone number, email address as well as your terms of payment on data carriers for purposes of automated processing (accounting, mailing list). Your personal information will not be disclosed to third parties, unless this is required to fulfill an order.
    I agree to receive information from Sigrid Stöckl about Sigrid Stöckl’s products by phone or email. I may revoke such consent at any time by explicit declaration.

  22.  

  23. Place of performance, place of jurisdiction

    The place of performance is Linz. All contracts and these terms and conditions are exclusively governed by and construed according to Austrian law. Where a transaction is not subject to the Austrian Consumer Protection Act, the court in Linz having subject-matter jurisdiction will have jurisdiction. If you are a consumer as defined in the Austrian Consumer Protection Act and reside or have your habitual place of abode in Austria or are employed in Austria, the court in the district of which you have your residence, habitual place of abode or place of employment shall have jurisdiction.

  24.  

  25. Copyrights

    No part of the products offered may be copied or distributed in any manner whatsoever without Sigrid Stöckl’s written consent. You acknowledge that the design of Sigrid Stöckl’s website, the depiction of the products in the online shop and the products themselves are copyrighted. All rights are reserved to Sigrid Stöckl.

  26.  

  27. Final provisions

    The contract and these terms and conditions include all agreements made. There are no oral side agreements. Any side agreements, subsequent amendments or modifications to the contract shall be confirmed by Sigrid Stöckl in writing to be effective.
    If any terms of the contract, including these terms and conditions, are or become invalid, this shall not affect the remaining terms of the contract concluded or of these terms and conditions. The entirely or partly invalid term will be replaced by a valid term which closest reflects the economic success of the invalid term.